Products from multiple-item orders will not be shipped individually. To save you money, your order will ship once all items from the same order are packaged together. But higher delivery charge of your multiple item order applies when you select 'Combined Postage' option.
Your products are delivered by courier right to the door with a 1-3 working day delivery target, online tracking and confirmation of delivery.
Delivery Targets - balloon Materials, equipments, wedding car decorations(artificial flower) only
||Next working day|
||1-2 working days|
||2-3 working days|
Delivery targets are guides only and we cannot guarantee your products will reach its destination within the delivery target. Delivery to and from rural and remote areas may take longer.
All products from "Gift Shop, Birthday Loot Bag Shop, Wall Flower Decoration, Birthday Decoration Package(to pick up) will not be delivered by "Courier" and these are delivered within Auckland Metropolitan only by "Alice in Balloonland Ltd". 5 - North Shore. $20 - Auckland city, Orewa. $25 - Auckland Metropolitan. When you purchasing these items on "Shopping Cart" menu, you need to select "Balloonland Ltd" as a delivery company then select zone.
All products from "Balloonshop" will be delivered by "Courier" for just $5
All Products from "Equipments" will be delivered by "Courier" for just $8 except 'Dual action hand pump, 160 pump, Balloon mount, Sticty dots'($5 delivery fee applies to these 4 products)
If you discover an error in your order requiring a change or cancellation, please contact us immediately , After an order is shipped, it cannot be cancelled.